Privacy Policy
Introduction
Welcome to https://therapy-for-relationship-issues.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Relationship Issues,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data
- The General Data Protection Regulation (GDPR) of the European Union (EU)
- Brazil’s General Data Protection Law (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales and Service Act (UCPA)
- Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This Privacy Policy applies to all aspects of our online presence, including but not limited to:
- Our official website at https://therapy-for-relationship-issues.denvermentalhealthcare.com
- Any mobile applications or software we offer
- Online services and products provided by us
- Interactions between users and our support team
Please be aware that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This Privacy Policy guides how we interact with users when:
- You sign up as an authorized user for our applications or services
- You visit our websites linked to this policy
- We communicate with you via email, calls, texts/SMS, or newsletters
Personal Data Collection
We collect various types of personal data from our users, which may include:
- Account Information: Details required to create and manage your user account.
- Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
- Financial Information: Bank account numbers, investment portfolios (if relevant), and financial transaction records.
- Purchase Information: Products or services purchased from us, along with associated pricing and quantity.
- Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for analytics and troubleshooting.
- Location Data: GPS coordinates and location-based services data to personalize content and services.
- Feedback: User reviews, ratings, and comments to enhance our products and services.
- Social Media Information: Details from social media platforms when you interact with us on these sites.
- Product Information: Data about the products or services you’ve shown interest in or purchased.
We collect this data through direct user input, automated tracking technologies, and information provided by third parties who partner with us.
Cookies
We use cookies to enhance your experience on our website and for analytics purposes:
- Strictly Necessary Cookies: These ensure basic functionalities of our website, such as allowing you to log in.
- Preference Cookies: Tailored settings and preferences are saved here to remember your choices.
- Analytics Cookies: Used by our analytics tools to track user behavior, gather insights, and improve our services.
Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.
Retention and Deletion
We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with legal obligations.
Security Measures
We have implemented robust organizational and technical safeguards to protect your personal data:
- Encryption: Data is encrypted during transmission and at rest to prevent unauthorized access.
- Secure Third-Party Processing: We engage trusted third parties for processing tasks, ensuring they adhere to strict security standards.
- Access Controls: Only authorized personnel with a legitimate business need can access personal data.
Children’s Privacy
We do not intentionally collect or store personal data from children under 18 years of age. If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
- Restriction: Limit our processing of your data under specific conditions.
- Portability: Receive a copy of your data in a structured, commonly used format.
- Objection: Object to or lodge a complaint with us regarding the use of your personal data.
- Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.
To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond within the time frame prescribed by applicable law.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Information
For any questions, comments, or requests related to privacy and data protection:
- Email: contact@therapy-for-relationship-issues.denvermentalhealthcare.com
- Address: [Provide physical address]
We are committed to addressing your concerns and ensuring a transparent and secure experience while using our services.